At Covestones, we respect and value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [covestones.com] and engage with our services. By accessing or using the website, you agree to the practices described in this policy.
1. Information We Collect
We collect two types of information from visitors to our website:
a. Personal Information
Personal information is information that can identify you as an individual. This may include:
Name
Email address
Shipping and billing addresses
Phone number
Payment information (credit card or other billing details)
Other personal details you provide when creating an account, subscribing to newsletters, or making purchases
b. Non-Personal Information
Non-personal information is data that does not directly identify you. This may include:
Browser type
IP address
Device type
Geolocation data
Pages visited on our site
Time spent on our site
This information is typically collected through cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect in the following ways:
To process orders and payments: Personal information is used to complete transactions, ship products, and communicate with you regarding your purchases.
To improve customer service: Your feedback helps us enhance our services and products.
To send marketing communications: If you opt-in, we may send you promotional emails, newsletters, or offers related to Covestones products. You can opt-out at any time by unsubscribing.
To improve our website: We may use aggregated data to analyze user behavior and improve the design, functionality, and performance of our site.
For legal compliance: We may use your information to comply with applicable laws, regulations, and legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information, improve user experience, and analyze how visitors interact with our website. Cookies help us remember your preferences and provide a personalized experience. You can control cookie settings through your browser, but disabling cookies may affect certain features on our site.
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include encryption technologies and secure payment gateways to protect data during transmission. However, no method of transmission over the Internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
5. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping companies). These third parties are obligated to protect your information and use it solely for the services they provide.
We may also disclose your information if required by law, such as to comply with legal processes or government requests.
6. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
Opt-Out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email we send you.
To exercise these rights or to inquire about your personal data, please contact us at covestones@gmail.com
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, we will delete or anonymize your data, unless it is needed for legitimate business purposes, such as legal or accounting obligations.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Email: covestones@gmail.com
Phone: 8699911277
By using our website, you consent to the terms of this Privacy Policy.
