Welcome to Covestones (referred to as “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of the website [covestones.com] (the “Website”), as well as any products or services offered by Covestones. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
1. Use of the Website
You agree to use this Website for lawful purposes only. You must not use the Website to:
Engage in any fraudulent, abusive, or illegal activity
Post or transmit harmful, defamatory, obscene, or otherwise objectionable content
Interfere with or disrupt the functionality of the Website or servers
Violate any applicable laws or regulations
We reserve the right to suspend or terminate your access to the Website if you violate any of these terms.
2. Account Registration
To make purchases or access certain features of the Website, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information and to keep your account details secure. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
3. Product Information and Availability
We make every effort to display accurate and up-to-date information about our products, including pricing, descriptions, and availability. However, we do not guarantee the accuracy or completeness of this information. In the event of an error in product information, pricing, or availability, we reserve the right to correct such errors without prior notice.
We cannot guarantee that every product will be available for purchase at all times. If a product is out of stock or unavailable after you place an order, we will notify you and offer a refund or alternative options.
4. Orders and Payments
When you place an order on our Website, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance and availability, and we reserve the right to refuse any order for any reason, including but not limited to, product unavailability, errors in pricing, or suspected fraud.
By placing an order, you agree to pay the total purchase price, including taxes and shipping costs. Payments are processed securely through our payment gateway. We accept a variety of payment methods, and you will be prompted to select your preferred method during checkout.
5. Shipping and Delivery
We will ship your order to the address you provide during checkout. Shipping costs and delivery times will be calculated based on your location and the shipping method you choose. While we strive to process and ship all orders promptly, delivery times are estimates and not guaranteed.
Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable). We are not responsible for any delays caused by third-party shipping carriers or any issues related to incorrect shipping information.
6. Returns and Exchanges
We want you to be satisfied with your purchase. If you are not completely happy with your product, please review our Return and Exchange Policy https://covestones.com/refund_returns/ for detailed instructions on how to initiate a return or exchange.
Returns and exchanges must be requested within 3 days from the date of delivery.
Products must be in unused, undamaged, and resalable condition for returns or exchanges to be processed.
Certain products (e.g., custom-made items) and Earrings due Hygiene may not be eligible for return or exchange.
7. Intellectual Property
All content on this Website, including but not limited to text, images, logos, designs, and trademarks, is the property of Covestones or its licensors and is protected by int…
